| Take Some Tips from the Best of the Best: Use | | | | Feynman used "exploring a new continent" to explain |
| Magic and a Bit of Stardust | | | | nature. He said, "We see water and call it a river |
| That's it. I'll tell them, Ivan. My friend Ivan called from | | | | because that's what we know. But actually, it's a |
| Alaska and quipped that I need to go to Washington | | | | lake!" |
| to tell them how to explain the stimulus package so | | | | 4. Make up a metaphor, use something people know. |
| people understand. I said, "Hey, that's what my | | | | Turn complex things into things that we know and |
| newsletter is about this month, The Art of Explaining | | | | which we can relate. I use "self-esteem does not |
| Things!" Then my Persuasion class at Barry University | | | | arrive by FedEx" to explain that you must learn and |
| decided that the White House needs to explain the | | | | apply techniques to raise your own self-esteem. |
| stimulus package in a way that the people in Liberty | | | | 5. Don't explain something the boring way, no one will |
| City understand! (Liberty City is a particularly rough | | | | remember it. Be brave, be different. After practicing |
| area in Miami, the home of many historical racial riots). | | | | metaphors in my coaching session, one of my clients |
| "So that," I said, "is your final exam!" They screamed. | | | | created a brilliant metaphor to explain a quantity of |
| I was joking. | | | | liquid used in his manufacturing process. Instead of |
| But I did think about my hero, the best 'explainer' in | | | | "ml" or "milliliter" he said the amount of liquid |
| the universe; the man who explained physics to | | | | "equivalent to the weight of the ink in a fingerprint." |
| millions; the man who explained the Space Shuttle | | | | (Bravo, George! Now that is a Feynman-style thing, |
| Challenger's o-ring problem on live TV in the 1980s; | | | | something people remember!) |
| the late physicist and Renaissance Man, Richard | | | | You Can Practice! Two Feynman-Style exercises to |
| Feynman. I discovered Mr. Feynman's gift when I | | | | help you transform your 'tech-talk' or 'sales talk' into |
| checked out his 1963 lectures on Physics from the | | | | music: |
| library. I was hungry for thought on long boring | | | | 1. Imagine your information as a place. Feynman used |
| drives. Little did I know that Feynman would pack my | | | | a pool. You can imagine your 'thing' as a building! Take |
| imagination into a rocket, and shoot me to the moon! | | | | auditing, for example. What does the entrance way |
| My brain was never the same after listening to | | | | of auditing look like? When you enter a room, what |
| Richard Feynman. I was amazed at how smart I was, | | | | do you see? What does the basement look like? This |
| and how much I knew about Physics. He said that | | | | technique works for flight safety as easy as it works |
| we are made of stardust, the same particles that | | | | for the steps in mediation or meditation! Play with |
| make up the stars, and now I understood chemistry | | | | your visual journey until you perfect your message in |
| of the universe, completely. He took me to a new | | | | a way people can "see" what you are explaining. You |
| point of view. | | | | may have to experiment with several places before |
| When Feynman explained nanotechnology, he | | | | you find the right one that works. |
| described how we could write the 24 volumes of the | | | | 2. Choose an unrelated object, like an orange, or |
| encyclopedia Britanica on the head of a pin. When he | | | | something odd. People will connect your information |
| explained the fun of understanding systems, he called | | | | to the visual and will remember what you are saying. |
| the workings of machines 'the guts'. The examples | | | | Be unusual. For example, use an orange to explain a |
| go on and on. I could listen to Feynman forever. | | | | mortgage! (What happens when you turn it into |
| Feynman is the acknowledged inventor of quantum | | | | juice?) Have some "Feynman" fun! I was coaching a |
| computing, an expert in nanotechnology, but he was | | | | client on how to present her complex natural therapy |
| gifted in explaining highly complex things to ordinary | | | | in 5 major steps. We used the poster in the room - a |
| people. (And he had so much fun at it!) We loved to | | | | Dr. Seuss poster of the "Cat and the Hat" -- to move |
| listen to him, and gave him the Nobel prize. Feynman | | | | from point to point. All five points fit the five things |
| died of Cancer in 1988. The world lost one of its | | | | the cat was juggling! (She didn't use the poster in her |
| comets. | | | | presentation, but she mastered the technique of |
| So I began to study Richard Feynman: the way he | | | | helping people move from step to step.) And that's |
| talked, his brave and courageous way of living life | | | | the "Feynman-style" trick of getting people to |
| and explaining life. How did he do it? How can I learn | | | | REMEMBER what you are saying. (Hooray, Amy!) |
| (and teach) the magical techniques of this gifted | | | | Try these exercises to explain anything: your |
| communicator? How can I use Richard Feynman's | | | | relationships, your business, your service, your |
| style to help people learn to motivate others, | | | | product, your vision, physics, or (yes!) even stimulus |
| captivate audiences, win clients, influence and inspire | | | | plans! It takes some practice to acquire the skill, but |
| people? After reading most of his books, and books | | | | it's fun, and highly effective. You won't find your |
| written about him, I came up with some ideas to | | | | answers on your first try, but you get better at it! |
| practice communicating as dazzling as Richard | | | | Mr. Feynman, you did much more than teach us |
| Feynman. | | | | physics, you taught us the art of explaining things! |
| 5 Ways To Explain Things so People Remember | | | | "If you have any talent, or any occupation that |
| Them - Feynman Style | | | | delights you, do it, and do it to the hilt. |
| 1. Use vivid, visual words. (Create a visual snapshot in | | | | Don't ask why, or what difficulties you may get into." |
| people's minds). For example, Feynman uses jumping | | | | - Richard Feynman |
| into a pool to explain light. | | | | Hear more about the techniques of Richard Feynman |
| 2. Evoke the senses: Feynman explains the space | | | | and other Excellent Communicators in Lisa's |
| shuttle Challenger accident with a glass of ice-water | | | | "The Art of Being Memorable" Workshop and |
| on TV, and dropped the shuttle's o-ring in it, clamped. | | | | Keynote |
| When he pulled it out, it remained misshapen when | | | | A fun and lively program that helps you polish your |
| the clamp was removed -- showing that the cold | | | | authentic self, find the sparkle that's inside you, and |
| prevented the o-rings from contracting! | | | | ignite it. |
| 3. Break down information into a journey. For | | | | Learn techniques to improve your authenticity, |
| example, you can use train trips and each point is | | | | listening skills, confidence and impact. (Also available in |
| stop. You can use a flight, a mountain climb, a hike. | | | | private executive coaching. |