America on the Dulling Edge

France has just unveiled a new AGV (Automotricecases, American companies choose not to compete
Grande Vitesse) train which will travel at speeds ofat all.
up to 224mph. A Japanese train that runs suspendedThe question is why?
over the tracks by magnetic levitation is even fasterThe answer lies in a difficult to draw, subtle
—more than 360 miles an hour. Our fastest trainsdistinction between companies that provide products
run at the rate of 54mph, still being propelled byand services to be in business, and companies that
diesel-electric engines that were developed in theare in business to provide products and services.
1940s.Many would ask, what’s the difference?
The Organization for Economic Co-operation andThose that provide products and services to be in
Development (OECD) report says 60% of itsbusiness, have their eyes on the bottom line while
member countries’ net users are now onthose that are in business to provide products and
broadband. The report said countries that haveservices, have their eyes on the assembly line. The
switched to fiber networks have the best speeds atformer companies are characterized by “one
the lowest prices. In Japan net users have 100Mbpsfewer olive in each jar to provide a greater
lines and upload at the same speed they download,return.” Shoppers find companies like these every
which is not possible with ADSL (broadband over aday while shopping in grocery stores; companies that
telephone line) and most cable subscriptions. Sweden,reduce the quantity inside the box without reducing
Korea and Finland also offer 100Mbps netthe size of the box or the price.
connections. Additionally, Japan’s price per Mbit/sMany American companies do not even attempt to
is the lowest in the OECD at $22.00 per month.provide high-quality products. Consider the huge
Americans like to believe that American companiesnutritional supplements industry. It would be neither
are on the cutting edge of technology, but they aredifficult nor expensive to subject the many vitamins,
not. In fact American companies have a history ofminerals, and herbal concoctions marketed to
falling behind, even with technologies introduced indouble-blind testing. But the nutritional supplements
America, such as the Internet.industry does not want to do that, because it
Robert H. Goddard, an American, launched adoesn’t care whether its products are effective
liquid-propellant rocket in 1926. The Germans wereor not. The quality of products is not the
bombarding England with intercontinental ballisticindustry’s concern; only the bottom line is. The
missiles in the 1940. But when the Russians launchedAmerican fast-food industry doesn’t care
the first satellite into space, and America went intowhether its products are nutritious or even conducive
crisis mode to respond, we watched attemptedto their customers’ health. What it cares about is
rocket launch after attempted rocket launch explodethe bottom line. And if its products contribute to the
on launching pads. It was only after we gave U.S.ill health of Americans, well, that’s just too bad,
citizenship to a group of World-war II German warbut of no concern to the industry.
criminals that we managed to learn how rocketryAmericans hold absolutely ludicrous ideas about the
worked. Between 1926 and the launching of Johnnature of business. It is said, for instance, that the
Glenn into orbit, no American company had anyonly stake-holders a company is responsible to are its
interest in rocketry.shareholders, even though companies often appear
Again during World-war II, American industrial mightto be operated for the benefit of their officers. Yet
could not build small arms, tanks, or airplanes thata business is a social entity, created in accordance
matched the quality of those built by the Germanswith the laws of the society it exists in, and as such,
and those ‘backward’ Russians. Americanhas the same social responsibilities that all citizens
M4 Sherman tanks were no match for the Germanhave. To hold otherwise can have disastrous national
VI Tiger or even the Russian T-series tanks. And itconsequences, for if a company’s only
was only after Americans got to reverse engineerresponsibility is to make money for its stockholders,
captured German jet fighters after the war endedeven profitable, treasonous acts would be permissible.
that we learned how to build jet airplanes.If China or Russia or any other nation is willing to pay
The American steel industry collapsed in the face ofenormously high amounts for military secrets, how
imports of steel from Japan, whose steelmakerscan a company be prohibited from selling them if the
were using newer technology which was available tocompany’s only responsibility is to its
but never utilized by American steelmakers. Americanshareholders who would be made wealthy by the
healthcare suffers when compared to the healthcaresale?
people in other industrial countries receive, somethingThe absurd idea that businesses exist only to make
so well known that no further comment is required.money for their owners is why Americans do not
So why do Americans experience lower qualityenjoy the quality of products and services that are
products and services than the citizens of otheravailable to citizens of other industrialized nations.
industrial countries? The only possible reason is thatImplementing newer technology costs money, which
American companies do not want to provide them.at least temporarily reduces the return to owners.
Those running our railroads don’t want to buildAmerica will not be a nation that operates on the
and run high-speed trains, and American telephonecutting edge until everyone realizes that companies,
and cable isps don’t want to provide Americansjust as individual citizens, have responsibilities not only
with 100Mb service. The American steel industry didto their shareholders, but to their employees, their
not want to invest in newer technology; it chose,suppliers, their customers, to society in general, and
instead, to go out of business. And the Americanto the nation which enables them to operate. Nations
automotive industry seems to be headed tothat fail to enforce these responsibilities are doomed
extinction too. Americans like to think of America asto mediocrity if not complete failure.
the great arena of competition, but in too many